On the call.
A caller asks for Saturday morning. kaylin offers 9:30 or 11:00, and books 9:30.
What's booked Saturday?
Four appointments: Marcus at 9:30, Jordan at 11:00, Chris at 1:00 and Alicia at 2:30.
Book appointments
Callers book themselves while you work.
Connect your calendar and set your hours. kaylin offers callers the open times and puts the one they pick on your calendar.
How it plays out
1
Set your hours. The days and times you take appointments, how long each one is and the gap between them.
2
kaylin offers open times. Only times that are free on your booking calendar.
3
It's on your calendar. The time the caller picks goes straight on it.
From the first call to the next visit
Books on callsCallers book the appointment you name, like a haircut or a consultation.
Follows up on no-showsNo-show follow-up writes a kind text offering a new time to customers you've marked as a no-show.
Asks for a reviewAsk for a review writes a thank-you with your review link the day after.
Shows your weekWeek ahead: Sunday evening, next week's appointments, the open gaps and anything that clashes.
Your book, kept full
On the call, the day before and the week ahead.
The afternoon before.
The Appointment reminders autopilot texts a reminder to each customer booked tomorrow.
Autopilot ran
Appointment reminders
Four reminder texts went out for tomorrow.
Sunday evening.
Week ahead shows next week's appointments, the open gaps and anything that clashes.
Autopilot ran
Week ahead
Busiest day is Saturday. Tuesday afternoon is open. Two appointments on Friday overlap.
kaylin
Fade & Co.
What's booked Saturday?
Ask kaylin…
Questions
Which calendars work?
Google, Microsoft and Zoho calendars, connected with a sign-in.
Can callers book any time?
Only inside the hours you set for appointments, with your length, gap and earliest booking.
Do reminder texts go out on their own?
Yes. The autopilot sends them on its own, unless you choose Ask first. kaylin only texts customers who agreed to texts.
