What's new
The latest in kaylin.
What kaylin can do now that it couldn't before. New things land here as they go live.
Just ask for a playbook or an autopilot
November 2026
In Chat, say “make this a playbook” or “every Monday, text me last week's calls.” kaylin writes it on a card for you to check and turn on.
Playbooks on calls and texts
November 2026
Turn on Use on calls and texts for a team playbook, and kaylin follows it with customers who call or text, like how to book a visit or what to say about pricing.
See what kaylin brings to every call
November 2026
What kaylin knows shows how much fits on calls and texts and anything left out. Mark the files that matter most First on calls.
Questions customers asked
November 2026
When a caller asks something kaylin couldn't answer, kaylin notes it. Every Monday it drafts answers for you to check, and once you save one, kaylin uses it on every call.
Get kaylin ready, on Home
October 2026
A short checklist on Home shows what's left to set up (a number, a test call, what kaylin knows, an autopilot) and goes away when you're done.
Learn from my website
October 2026
Give kaylin your website and it drafts What kaylin knows files from it, like your services, hours and area, for you to check and save.
Set me up in Chat
October 2026
Say “set me up” and kaylin asks about your business, then suggests files, greetings, autopilots and invites on cards, each added only when you OK it.
Set up your number, step by step
October 2026
Set up my number walks you through your number, how kaylin answers, your greeting and call forwarding, then a test call to check it all. Texting setup is in the same steps.
Sign in with Apple or Microsoft
October 2026
Sign in with Apple, Microsoft or Google, or with your email and a password.
Maine: kaylin always says it's an AI
October 2026
Pick your business's state in setup or in Settings → Phone numbers. In Maine, “Say kaylin is an AI assistant on calls” is always on, and texts kaylin writes to customers end with “(Sent by an AI assistant)”.
A QR code for your review link
October 2026
Add your Google, Yelp or Facebook review link to Ask for a review, and download a QR code for your counter or receipts. kaylin uses the same link in every review request.
Coming soon on Integrations
October 2026
Zoho Books
October 2026
Ask kaylin who hasn't paid, create and email invoices, and record payments, each with a press of a button.
Import your contacts
October 2026
Bring them in from Google, Outlook, iPhone or a spreadsheet.
More ready-made autopilots
October 2026
Appointment reminders, No-show follow-up, Quote follow-up, Weekly recap and more: pick one, change what you like, and test run it first.
Help, built in
October 2026
Guides for every part of kaylin, and a Help chat that answers questions about using kaylin for free. Still stuck? Contact support from Help.
Clean up
October 2026
Owners and admins can delete calls and texts, and kaylin deletes recordings and transcripts on the schedule you pick.

